Thank you for your interest in our company. Data protection is of a particularly high priority for the management of Sojourn. It is generally possible to use the Sojourn website without providing any personal data. However, if a data subject wishes to make use of special services offered by our company via our website, it may be necessary to process personal data. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain consent from the data subject. The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject, shall always be in line with the General Data Protection Regulation and in accordance with the country-specific data protection regulations applicable to Sojourn. By means of this privacy policy, our company would like to inform the public about the nature, scope and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed of the rights they are entitled to by means of this privacy policy. This website has implemented numerous technical and organizational measures for the processing of personal data processed through this website to ensure the most complete protection possible of personal data processed through this website. However, Internet-based data transmissions can generally have security gaps, meaning that absolute protection cannot be guaranteed. For this reason, every data subject is free to transfer personal data to us by alternative means, for example by telephone.
The data protection declaration is based on the terms used by the European legislator when adopting the General Data Protection Regulation (GDPR). Our privacy policy should be easy to read and understand both for the public and for our customers and business partners. To ensure this, we would like to explain the terms used in advance. In this privacy policy, we use the following terms, among others:
a) Personal data
Personal data is any information relating to an identified or identifiable natural person (hereinafter “data subject”). An identifiable natural person is one who can be identified directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more particular characteristics that are an expression of the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.
b) Data subject
Data subject is any identified or identifiable natural person whose personal data is processed by the controller.
c) Processing
Processing is any process carried out with or without the aid of automated processes or any such series of processes in connection with personal data, such as collecting, organizing, storing, adapting or modifying, reading, querying, using, disclosing through transmission, dissemination or any other form of provision, reconciliation or linking, restriction, deletion or destruction.
d) Restriction of processing
Restriction of processing is the marking of stored personal data with the aim of restricting their future processing.
e) Profiling
Profiling is any type of automated processing of personal data that consists of using this personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects relating to the work performance, economic situation, health, personal preferences, interests, reliability, behavior, whereabouts or changes of location of that natural person.
f) Pseudonymization
Pseudonymization is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that this additional information is stored separately and is subject to technical and organizational measures which ensure that the personal data is not assigned to an identified or identifiable natural person.
g) Responsible person or person responsible for processing
The person responsible or responsible for processing is the natural or legal person, authority, agency or other body which, alone or together with others, decides on the purposes and means of processing personal data. Where the purposes and means of such processing are determined by Union law or the law of the Member States, the controller or the specific criteria for its nomination may be provided for by Union law or the law of the Member States.
h) Contract processor
Contract processor is a natural or legal person, authority, agency or other body that processes personal data on behalf of the person responsible.
i) Recipient
The recipient is a natural or legal person, authority, institution or other body to which personal data is disclosed, regardless of whether it is a third party or not. However, public authorities that may receive personal data as part of a specific investigation task under Union or Member State law are not considered to be recipients.j) Third party is a natural or legal person, public authority, agency or body other than the data subject, the controller, the processor and the persons who, under the direct responsibility of the controller or processor, are authorized to process the personal data.
k) Consent
Consent is any expression of will given voluntarily by the data subject in an informed and unequivocal manner in the form of a statement or other unequivocal affirmative action by which the data subject indicates that he or she agrees to the processing of personal data concerning him or her.
Responsible person within the meaning of the General Data Protection Regulation, other data protection laws applicable in member states of the European Union and other provisions related to data protection law is:
management
Nico Hintz
Jean Paul way 16
22303, Hamburg
The Sojourn website uses cookies. Cookies are text files that are stored and stored on a computer system via an Internet browser. Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters through which websites and servers can be assigned to the specific Internet browser in which the cookie was stored. This enables the websites and servers visited to distinguish the individual browser of the data subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified using the unique cookie ID. By using cookies, users of this website can provide users of this website with more user-friendly services that would not be possible without the cookie setting. By means of a cookie, the information and offers on our website can be optimized for the user. As already mentioned, cookies enable us to recognize users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, the user of a website that uses cookies does not have to re-enter his login data every time he visits the website, because this is taken over by the website and the cookie stored on the user's computer system. Another example is the cookie from a shopping cart in an online shop. The online shop uses a cookie to remember the items that a customer has placed in the virtual shopping cart. The data subject can prevent cookies from being set by our website at any time by means of an appropriate setting of the Internet browser used and thus permanently object to the setting of cookies. In addition, cookies that have already been set can be deleted at any time via an Internet browser or other software programs. This is possible in all common Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be fully usable.
This website collects a series of general data and information each time the website is accessed by a data subject or an automated system. This general data and information is stored in the server's log files. The (1) browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system accesses our website (so-called referrer), (4) the sub-websites that are accessed via an accessing system on our website, (5) the date and time of access to the website, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system and (8) other similar data and Information that serves to avert threats in the event of attacks on our information technology systems. When using these general data and information, Mediderm does not draw any conclusions about the data subject. Rather, this information is required to (1) correctly deliver the content of our website, (2) to optimize the content of our website and advertising for it, (3) to ensure the long-term functionality of our information technology systems and the technology of our website, and (4) to provide law enforcement authorities with the information necessary for prosecution in the event of a cyber attack. This anonymously collected data and information is therefore evaluated both statistically and with the aim of increasing data protection and data security in our company in order to ultimately ensure an optimal level of protection for the personal data we process. The anonymous data in the server log files is stored separately from all personal data provided by a data subject.
The Sojourn website contains information that enables a quick electronic contact to our enterprise, as well as direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). If a data subject contacts the controller by email or via a contact form, the personal data provided by the data subject is automatically stored. Such personal data provided voluntarily by a data subject to the controller will be stored for the purpose of processing or contacting the data subject. There is no transfer of this personal data to third parties.
The controller processes and stores personal data of the data subject only for the period necessary to achieve the storage purpose or if this has been provided for by the European legislator of directives and regulations or another legislator in laws or regulations to which the controller is subject. If the storage purpose ceases to apply or if a storage period prescribed by the European legislator of directives and regulations or another competent legislator expires, the personal data will be blocked or deleted routinely and in accordance with legal requirements.
a) Right to confirmation
Every data subject has the right granted by the European legislator of directives and regulations to request confirmation from the controller as to whether personal data concerning them is being processed. If a data subject wishes to exercise this right of confirmation, they can contact an employee of the controller at any time.
b) Right to information
Every person affected by the processing of personal data has the right, granted by the European legislator of directives and regulations, to receive free information from the controller about the personal data stored about him and a copy of this information. In addition, the European legislator has provided the data subject with information on the following information: - the purposes of processing - the categories of personal data that are being processed - the recipients or categories of recipients to whom the personal data have been or are still being disclosed, in particular recipients in third countries or international organizations - if possible, the planned period for which the personal data will be stored, or if not is possible, the criteria for determining this period — the existence of a right to correct or delete personal data concerning you or to restrict processing by the controller or a right to object to this processing — the existence of a right of appeal to a supervisory authority — if the personal data is not collected from the data subject: All available information about the origin of the data — the existence of automated decision-making, including profiling in accordance with Article 22 (1) and (4) of the GDPR and — at least in these cases — meaningful information about the logic involved and the scope and intended effects of such processing for the data subject Furthermore, the data subject has a right to information as to whether personal data has been transferred to a third country or to an international organization. If this is the case, the data subject also has the right to obtain information about the appropriate guarantees in connection with the transfer. If a data subject wishes to exercise this right to information, they can contact an employee of the controller at any time.
c) Right to rectification
Every person affected by the processing of personal data has the right granted by the European legislator of directives and regulations to request the immediate correction of incorrect personal data concerning him or her. In addition, the data subject has the right, taking into account the purposes of the processing, to request the completion of incomplete personal data — including by means of a supplementary statement. If a data subject wishes to exercise this right of rectification, he or she may contact an employee of the controller at any time.
d) Right to delete (right to be forgotten)
Every person affected by the processing of personal data has the right granted by the European legislator of directives and regulations to request that the person responsible delete the personal data concerning him or her immediately, provided that one of the following reasons applies and insofar as processing is not necessary: - The personal data was collected or otherwise processed for such purposes for which they are no longer needed.- The data subject withdraws their consent to which the Processing in accordance with Article 6 (1) (a) GDPR or Article 9 (2) (a) GDPR and there is no other legal basis for the processing.- The data subject objects to processing in accordance with Article 21 (1) GDPR and there are no overriding legitimate reasons for the processing, or the data subject objects to the processing in accordance with Article 21 (2) of the GDPR. - The personal data has been unlawful processed.- The deletion of personal data is necessary to fulfill required by a legal obligation under Union law or the law of the Member States to which the controller is subject. - The personal data was collected in relation to information society services offered in accordance with Article 8 (1) GDPR. If one of the above reasons applies and a data subject wishes to have personal data stored deleted, he or she may contact an employee of the controller at any time. The owner of this site will ensure that the deletion request is complied with immediately. If the personal data has been made public and our company, as the controller, is obliged to delete the personal data in accordance with Article 17 (1) of the GDPR, taking into account the available technology and implementation costs, takes appropriate measures, including technical measures, to inform other data controllers who process the published personal data that the data subject has has requested deletion of all links to this personal data or of copies or replications of this personal data, insofar as processing is not necessary. The owner of the website will take the necessary action in individual cases.
e) Right to restrict processing
Any person affected by the processing of personal data has the right granted by the European legislator of directives and regulations to request the controller to restrict processing if one of the following conditions is met: - The accuracy of the personal data is disputed by the data subject, for a period of time which enables the controller to verify the accuracy of the personal data. - The processing is unlawful, the data subject rejects the deletion of requests personal data and instead requires the use of personal data to be restricted. -The controller no longer needs the personal data for the purposes of processing, but the data subject needs them to assert, exercise or defend legal claims.- The data subject has objected to processing in accordance with Article 21 (1) of the GDPR and it is not yet clear whether the legitimate reasons of the controller outweigh those of the data subject. If one of the above conditions is met and a data subject wishes to request the restriction of personal data that has been stored, he or she may contact an employee of the controller at any time. The owner of the website will arrange for the processing to be restricted.
f) Right to data portability
Every person affected by the processing of personal data has the right granted by the European legislator of directives and regulations to receive personal data concerning them, which have been provided by the data subject to a controller, in a structured, common and machine-readable format. It also has the right to transfer this data to another person responsible without hindrance from the person responsible to whom the personal data was provided, provided that the processing is based on consent in accordance with Article 6 (1) letter a GDPR or Article 9 (2) letter a GDPR or on a contract in accordance with Article 6 (1) (b) GDPR and the processing is carried out using automated procedures, provided that the processing is not necessary for the performance of a task that is in the public interest or in In addition, when exercising his right to data portability in accordance with Article 20 (1) of the GDPR, the data subject has the right to have the personal data transmitted directly from one controller to another person responsible, insofar as this is technically feasible and provided that this does not affect the rights and freedoms of other persons. To assert the right to data portability, the data subject may at any time contact contact an employee.
g) Right to object
Every person affected by the processing of personal data has the right granted by the European legislator of directives and regulations to object at any time, for reasons arising from their particular situation, to the processing of personal data concerning them carried out on the basis of Article 6 (1) (e) or (f) GDPR. This also applies to profiling based on these provisions. Sojourn shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims. If personal data is processed for direct marketing purposes, the data subject has the right to object at any time to processing of personal data for the purpose of such marketing to insert. This also applies to profiling, insofar as it is associated with such direct advertising. If the data subject objects to the Sojourn website to processing for direct marketing purposes, the personal data will no longer be processed for these purposes. In addition, the data subject has the right, on grounds relating to his or her particular situation, to processing of personal data concerning him or her for scientific or historical research purposes or for statistical purposes in accordance with Article 89 (1) of the GDPR, unless such processing is to It is necessary to carry out a task in the public interest. In order to exercise the right to object, the data subject may directly contact any employee of Sojourn. Notwithstanding Directive 2002/58/EC, the data subject is also free to exercise his right of objection in connection with the use of information society services by means of automated procedures using technical specifications.
h) Automated decisions in individual cases, including profiling
Any person affected by the processing of personal data has the right granted by the European legislator of directives and regulations not to be subject to a decision based exclusively on automated processing — including profiling — which has legal effect against him or similarly significantly affects him, provided that the decision (1) is not necessary for the conclusion or performance of a contract between the data subject and the controller, or (2) due to Union or Member State legislation to which the controller is subject is permitted and this legislation contains appropriate measures to protect the rights and freedoms and legitimate interests of the data subject or (3) is made with the express consent of the data subject. If the decision (1) is necessary for the conclusion or performance of a contract between the data subject and the controller or (2) is made with the express consent of the data subject, Owners of the Sojourn website take appropriate measures to protect the rights and freedoms and legitimate interests of the data subject, including at least the right to obtain action from the person responsible, to express their own point of view and to challenge the decision. If the data subject wishes to assert rights with regard to automated decisions, he or she may contact an employee of the controller at any time.i) Right to withdraw consent under data protection law Any person affected by the processing of personal data has the right granted by the European legislator to withdraw consent to the processing of personal data at any time. If the data subject wishes to exercise their right to withdraw consent , she can contact an employee of the controller at any time.
Art. 6 I lit. a GDPR serves as the legal basis for our company for processing operations in which we obtain consent for a specific processing purpose. If the processing of personal data is necessary to fulfill a contract to which the data subject is a party, as is the case, for example, in processing operations that are necessary for the delivery of goods or the provision of another service or consideration, the processing is based on Art. 6 I lit. b GDPR. The same applies to such processing operations that are necessary to carry out pre-contractual measures, for example in cases of inquiries about our products or services. If our company is subject to a legal obligation which requires the processing of personal data, such as to fulfill tax obligations, the processing is based on Art. 6 I lit. c GDPR. In rare cases, the processing of personal data could be necessary to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor were injured in our company and his name, age, health insurance data or other vital information would then have to be passed on to a doctor, hospital or other third party. Processing would then be based on Art. 6 I lit. d GDPR. Ultimately, processing operations could be based on Art. 6 I lit. f GDPR. Processing operations that are not covered by any of the above legal bases are based on this legal basis if processing is necessary to protect a legitimate interest of our company or a third party, provided that the interests, fundamental rights and fundamental freedoms of the data subject do not prevail. We are permitted to carry out such processing operations in particular because they have been specifically mentioned by the European legislator. In this respect, he took the view that a legitimate interest could be assumed if the data subject is a customer of the person responsible (recital 47 sentence 2 GDPR).
If the processing of personal data is based on Article 6 I lit. f GDPR, our legitimate interest is to carry out our business activities for the benefit of all our parties involved.
The criterion for the duration of storage of personal data is the respective legal retention period. At the end of the period, the corresponding data will be routinely deleted, provided that it is no longer required to fulfill or initiate a contract.
To provide personal data; necessity for the conclusion of the contract; obligation of the data subject to provide the personal data; possible consequences of failure to provide personal data We inform you that the provision of personal data is partly required by law (e.g. tax regulations) or may also result from contractual regulations (e.g. information about the contractual partner). In order to conclude a contract, it may be necessary for a data subject to provide us with personal data, which must then be processed by us. For example, the data subject is obliged to provide us with personal data when our company concludes a contract with him or her. Failure to provide personal data would mean that the contract with the person concerned could not be concluded. Before personal data is provided by the person concerned, the person concerned must contact one of our employees. Our employee will inform the person concerned on a case-by-case basis whether the provision of personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and what consequences the failure to provide the personal data would have.
As a responsible company, we refrain from automatic decision-making or profiling.
All images used on this website are private images or royalty-free images and may therefore not be used for other commercial purposes.
When contacting us (e.g. via contact form, e-mail, telephone or via social media), the user's information is processed to process the contact request and to process it in accordance with Art. 6 para. 1 lit. b. (within the framework of contract/pre-contractual relationships), Art. 6 para. 1 lit. f. (other inquiries) GDPR. User information can be stored in a customer relationship management system (“CRM system”) or comparable request organization.
We delete the requests if they are no longer required. We review the requirement every two years; the legal archiving obligations also apply.
With the following information, we will inform you about the content of our newsletter as well as the registration, shipping and statistical evaluation procedures as well as your rights of objection. By subscribing to our newsletter, you agree to receive it and to the procedures described.
Content of the newsletter: We send newsletters, emails and other electronic notifications with promotional information (hereinafter “newsletter”) only with the consent of the recipients or legal permission. If the content of the newsletter is specifically described as part of a subscription to the newsletter, they are decisive for the consent of the users. In addition, our newsletters contain information about our services and us.
Double opt-in and logging: Registration for our newsletter takes place in a so-called double opt-in process. This means that after registration, you will receive an email asking you to confirm your registration. This confirmation is necessary so that no one can register with foreign email addresses. Subscriptions to the newsletter are logged in order to be able to prove the registration process in accordance with legal requirements. This includes saving the time of registration and confirmation, as well as the IP address. Changes to your data stored with the shipping service provider are also logged.
Registration data: To sign up for the newsletter, it is sufficient to provide your email address. Optionally, we ask you to provide a name in the newsletter so that we can address you personally.
The newsletter and the associated performance measurement are based on the consent of the recipients in accordance with Art. 6 para. 1 lit. a, Art. 7 GDPR in conjunction with § 7 para. 2 no. 3 UWG or, if consent is not required, on the basis of our legitimate interests in direct marketing in accordance with Art. 6 para. 1 lt. f. GDPR in conjunction with § 7 para. 3 UWG.
The registration process is logged on the basis of our legitimate interests in accordance with Art. 6 para. 1 lit. f DSGVO. We are interested in using a user-friendly and secure newsletter system that serves both our business interests and meets user expectations and also allows us to prove consent.
Cancellation/Withdrawal — You can unsubscribe from our newsletter at any time, i.e. withdraw your consent. A link to cancel the newsletter can be found at the end of each newsletter. We can store the unsubscribed email addresses for up to three years on the basis of our legitimate interests before we delete them in order to be able to prove a previously given consent. The processing of this data is limited to the purpose of possible defense against claims. An individual request for deletion is possible at any time, provided that the former existence of consent is confirmed at the same time.
The newsletters are sent using the mailing service provider “MailChimp”, a newsletter delivery platform from the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. The shipping service provider's privacy policy can be viewed here: https://mailchimp.com/legal/privacy/. The Rocket Science Group LLC d/b/a MailChimp is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection levels (https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=Active). The shipping service provider is used on the basis of our legitimate interests in accordance with Article 6 (1) (f) GDPR and an order processing contract in accordance with Article 28 (3) (1) GDPR.
The shipping service provider can use the recipients' data in pseudonymous form, i.e. without attribution to a user, to optimize or improve its own services, e.g. to technically optimize the delivery and presentation of newsletters or for statistical purposes. However, the shipping service provider does not use the data of our newsletter recipients to write to them themselves or to pass on the data to third parties.
The newsletters contain a so-called “web beacon”, i.e. a pixel-sized file, which is retrieved from our server when the newsletter is opened or, if we use a shipping service provider, from its server. As part of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and time of retrieval, are first collected.
This information is used to technically improve the services based on technical data or target groups and their reading behavior based on their retrieval locations (which can be determined using the IP address) or access times. Statistical surveys also include determining whether the newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to individual newsletter recipients. However, it is neither our aim nor, if used, that of the shipping service provider to observe individual users. The evaluations are much more useful for us to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.
Unfortunately, it is not possible to cancel the performance measurement separately; in this case, the entire newsletter subscription must be cancelled.
The hosting services we use are intended to provide the following services: infrastructure and platform services, computing capacity, storage space and database services, email delivery, security services and technical maintenance services that we use for the purpose of operating this online offer.
In doing so, we or our hosting provider process inventory data, contact data, content data, contract data, usage data, meta and communication data from customers, interested parties and visitors to this online offer on the basis of our legitimate interests in the efficient and secure provision of this online offer in accordance with Art. 6 para. 1 lit. f GDPR in conjunction with Art. 28 GDPR (conclusion of order processing agreement).
We use Google Analytics, a web analysis service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Google uses cookies. The information generated by the cookie about the use of the online offer by users is usually transmitted to a Google server in the USA and stored there.
Google will use this information on our behalf to evaluate the use of our online offer by users, to compile reports on activities within this online offer and to provide us with other services related to the use of this online offer and Internet usage. Pseudonymous user profiles of users can be created from the processed data.
We only use Google Analytics with activated IP anonymization. This means that the IP address of users is abbreviated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and abbreviated there.
The IP address transmitted by the user's browser is not combined with other data from Google. Users can prevent the storage of cookies by setting their browser software accordingly; users can also prevent Google from collecting the data generated by the cookie and related to their use of the online offer and from processing this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
If we ask users for consent (e.g. as part of a cookie consent), the legal basis for this processing is Art. 6 para. 1 lit. a. GDPR. Otherwise, users' personal data is processed on the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offering within the meaning of Article 6 (1) (f) GDPR).
Insofar as data is processed in the USA, we would like to point out that Google is certified under the Privacy Shield Agreement and thus guarantees compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).
For more information on Google's use of data, settings and objection options, please see Google's privacy policy (https://policies.google.com/privacy) and in the settings for displaying advertisements by Google (https://adssettings.google.com/authenticated).
Users' personal data will be deleted or anonymized after 14 months.
We maintain online presences within social networks and platforms in order to be able to communicate with customers, interested parties and users active there and to inform them about our services there. When accessing the respective networks and platforms, the terms and conditions and data processing guidelines of their respective operators apply. Unless otherwise stated in our privacy policy, we process users' data if they communicate with us within social networks and platforms, e.g. write posts on our online presences or send us messages.
Within our online offering, functions and content of the Instagram service, offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA, can be integrated. This may include, for example, content such as images, videos or texts and buttons with which users can share content from this online offer within Instagram. If users are members of the Instagram platform, Instagram can assign the access to the above content and functions to the users' profiles there. Instagram's privacy policy: http://instagram.com/about/legal/privacy/.
We integrate the videos from the “YouTube” platform from the provider Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Privacy statement: https://www.google.com/policies/privacy/, Opt-out: https://adssettings.google.com/authenticated.